Terms of service

Terms of Service

Last Updated: July 2026

Welcome to TERVINÀIR PARFUMS. These Terms of Service govern your use of our website and the purchase of our products. By accessing or using this website, you agree to be bound by these terms.

TERVINÀIR PARFUMS is a fragrance brand operated by MANEED (Pty) Ltd, a company registered in the Republic of South Africa.

1. General

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use this website.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products

We strive to ensure that all product descriptions, images, pricing, and information are accurate. However, slight variations in packaging, colour, or appearance may occur due to photography, screen settings, or product improvements.

All products are subject to availability.

3. Pricing & Payment

All prices displayed on this website are in South African Rand (ZAR).

Payment must be received in full before an order is processed and dispatched.

We reserve the right to correct pricing errors, cancel orders affected by such errors, or refuse any order where fraud or unauthorised activity is suspected. If payment has already been made for a cancelled order, a full refund will be issued.

4. Shipping & Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery times are provided as a guide only and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

TERVINÀIR PARFUMS is not responsible for delays caused by third-party courier services.

5. Returns & Refunds

Our Refund Policy forms part of these Terms of Service.

Please refer to our Refund Policy for information regarding replacements, returns, and refunds.

6. Intellectual Property

All content on this website, including logos, branding, product names, images, graphics, text, product photography, designs, and other materials, is the exclusive property of TERVINÀIR PARFUMS and/or MANEED (Pty) Ltd and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, TERVINÀIR PARFUMS and MANEED (Pty) Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or our products.

Our liability shall not exceed the amount paid by the customer for the relevant order.

8. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA) of South Africa.

9. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of this website or the purchase of our products shall be subject to the jurisdiction of the South African courts.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

TERVINÀIR PARFUMS
Email: sales@tervinair.co.za

We aim to respond to all enquiries within 1–2 business days.